• FEATURED DESIGNERS:
    • Ralph Lauren
    • Michael Kors
    • Calvin Klein
    • Levi's
    • Under Armour
    • FEATURED BRANDS:
    • Ralph Lauren
    • Michael Kors
    • Calvin Klein
    • Tommy Hilfiger
    • Under Armour
    • FEATURED BRANDS:
    • Silver Jeans
    • Jessica Simpson
    • Hippe Laundry
    • Kensie
    • Celebrity Pink
    • Sklyer & Jade
    • FEATURED BRANDS:
    • Clinique
    • Lancome
    • Estee Lauder
    • Origins
    • Philosophy
    • Clarins
    • FEATURED BRANDS:
    • Ugg
    • Clarks
    • Easy Spirit
    • Under Armour
    • Michael Kors
    • Skechers
    • FEATURED BRANDS:
    • Michael Kors
    • Coach
    • Fossil
    • Calvin Klein
    • Dooney & Bourke
    • Vera Bradley
    • FEATURED BRANDS:
    • Effy
    • Michael Kors
    • Fossil
    • Anne Klein
    • Kate Spade
    • Erica Lyons
    • FEATURED BRANDS:
    • Under Armour
    • Carter's
    • OshKosh
    • Ralph Lauren
    • Levi
    • Calvin Klein
    • FEATURED BRANDS:
    • Polo Ralph Lauren
    • Calvin Klein
    • Levi's
    • Under Armour
    • Chaps
    • Tommy Hilfiger
    • FEATURED BRANDS:
    • Jessica Simpson
    • Living Quarters
    • Tommy Hilfiger
    • Croscill
    • Lauren
    • Calvin Klein
    • FEATURED BRANDS:
    • KitchenAid
    • Fiesta
    • Cuisinart
    • Samsonite
    • Keurig
    • Ninja
    • FEATURED BRANDS:
    • BeautyRest
    • Sealy
    • Broyhill
    • Lane
    • FEATURED BRANDS:
    • BeautyRest
    • Sealy
    • Broyhill
    • Lane
  1. Fall gift with your $35 Estee Lauder purchase!

Frequently Asked Questions (FAQs)

Is there a toll-free number for customer service?

Yes! To reach our Customer Care Representative Team, call 1-800-945-4438, 7am-10pm (Eastern Standard Time), Monday-Saturday; 8am-7pm ET, Sunday.

What are your regular store hours?

To see the hours of the store nearest you, visit our Store Locator for details.

Is my Wedding & Gift Registry available online? Can family and friends purchase items for the registry directly over the Internet?

Yes! Your preference list can be easily viewed and instantly updated online. Guests can purchase gifts and have them sent directly to you or any address you have specified. Of course, they can also purchase gifts by visiting any of our department stores or by calling Customer Service for help. The Store Locator can guide you to the nearest department store location.

What is your return policy?

Read more about the policy on our Merchandise Returns - FAQs and Policies page.

Who can I call with questions about merchandise?

Our Customer Service Representatives can take your call from 7am-10pm (Eastern Standard Time), Monday-Saturday; 8am-7pm ET, Sunday. They can be reached by calling 1-800-945-4438.

Who can I call with questions about my store credit card or bill?

Contact Credit Services at 1-800-942-0739 for questions regarding billing procedures, payments and more.

Can I pay my YOUR REWARDS credit card bill online?

Yes! We accept payments for the YOUR REWARDS credit card by mail, at any store location and Online.

How can I learn about employment opportunities within your company?

There are many benefits to working for our stores and corporate offices of our parent company, The Bon-Ton Stores, Inc. We are committed to encouraging personal and professional growth, and we believe in giving back to our communities. We offer competitive compensation and benefit packages including: a 401K plan, a generous merchandise discount, health, dental and vision insurance, a group legal plan, paid vacations, scholarship programs, wellness programs and much more. Our network of store and corporate locations around the country provides many opportunities in a wide variety of fields, including:

  • Merchandising
  • Store Management
  • Corporate Support
  • Store/Sales Support
  • Internships
  • MBA Programs

Visit our Career Opportunities page today to learn more about available positions and apply online.