Furniture Services
Shop Our FurnitureWe offer our widest assortment online. View our Furniture Selection online. You can also contact our Concierge Shopping team, a dedicated team of product and design specialists that are available to personally assist you in finding the perfect products for your home. Contact our specialists at info@bonton.com. Buying GuideWe want you to purchase the right furniture for you. To help you make an informed purchase, we offer the following resources: Mattress Selection, Bed Selection, and Furniture Terminology. Our Delivery TeamAt delivery, all eligible Gallery and Salon Furniture is delivered to your doorstep with no additional charge. For an additional $40 White Glove Delivery Fee, your furniture can be unpacked and set up.. Our White Glove Delivery team exists to serve you and will place your new furniture as you request in your home. The White Glove Delivery team will:
It is not necessary to tip our delivery team. We regret that we cannot remove or install electronic or computer equipment. We cannot remove waterbeds or old furniture. Unfortunately we cannot guarantee specific delivery times. However, we will attempt to reach you at the phone number(s) you have provided to us in order to give you a confirmation of your delivery no later than one day prior to the arrival of our delivery team. A three-hour delivery time window will be provided. At this time, you may request a notification call shortly before the arrival of the delivery team. If you have questions prior to delivery date or need to reschedule your delivery, that will not be a problem. We'll gladly reschedule to a more convenient date. Please contact our Pre-Delivery Department at info@bonton.com. Furniture Pre-Delivery department hours: We Aim To PleaseIf you have any questions or concerns after delivery, please email our Furniture Customer Service Department at furnitureservice@bonton.com Furniture Customer Service Hours: Furniture CareLearn more about general furniture and fabric care, spot cleaning, leather care and mattress care with our Furniture Care Instructions Service, Warranties And Sales ChecksYour sales check is extremely important. It not only serves as your proof-of-purchase, but also contains valuable information and will ensure you receive prompt assistance should any problem arise. Protect all of your gallery furniture with one of our furniture protection plans. Contact a Concierge Shopping specialist at info@bonton.com for more information. Special OrdersSpecial orders will not be accepted for return unless they were received by the customer damaged/defective or not manufactured according to customer specifications. |