Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order nor does it constitute confirmation of our offer to sell. Elder-Beerman.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Elder-Beerman.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

Product Warranties

All warranty service for original customers is provided by Elder-Beerman or the manufacturer of the product. The customer is responsible for all shipping charges to the warranty location. This warranty does not cover any loss of business, profits or other consequential damage either real or perceived that may have resulted from any malfunction of the product. Damage from flood, lightning strikes, earthquake, any other acts of God, mishandling, dropping or infestation is not covered by this warranty. This warranty is also void if Elder-Beerman determines that the product has been damaged due to insufficient packaging during any return shipment. Elder-Beerman reserves the right to determine whether alterations have been made, or damages caused, by such facts that would serve to void the terms of this warranty.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Elder-Beerman.com shall have the right to refuse or cancel any order placed for a product listed at the incorrect price.

Elder-Beerman.com shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Elder-Beerman.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Store Merchandise Availability

For the store nearest you, call 1-800-233-7626.


Merchandise, style and color availability may vary by store and online. Misses’ suits at Dayton Mall, Fairfield Commons, North Park, Westgate. Better social dresses at Dayton Mall, Fairfield Commons, Westgate. Maternity not at Beckley, Beloit, Hamilton, Middletown, Paducah, Sandusky. Juniors’ prom dresses at Beloit, Dayton Mall, Fairfield Commons, Findlay, Frankfort, Morgantown, North Park, Westgate, Winfield. Juniors’ swimwear not at Beckley, Clairsville, Lancaster, Lima, Paducah, Parkersburg, Richmond, Sandusky. Clarins at Clarksburg, Dayton Mall, Fairfield Commons. Clinique not at Beloit.
Elizabeth Arden not at Adrian, Athens, Beloit, Bowling Green, Defiance, Indian Mound Mall, Middletown, New Philadelphia, Sandusky. Fine Jewelry at Chillicothe, Dayton Mall, Fairfield Commons, Huber Heights, Westgate. Men’s suits at Dayton Mall, Fairfield Commons. Alteration Services at Dayton Mall, Fairfield Commons. Fine china, crystal stemware and silver not at Adrian, Alliance, Ashland, Athens, Beckley, Beloit, Bowling Green, Chillicothe, Defiance, Findlay, Frankfort, Huntington, Indian Mound Mall, Kettering, Lancaster, Lima, Marion, Middletown, Morgantown, New Philadelphia, Paducah, Parkersburg, Piqua, Richmond, Sandusky, St. Clairsville, Winfield, Wooster, Zanesville. Luggage not at Athens, Beckley, Bowling Green. Furniture, furniture accessories, mattresses and area rugs at Fairfield Commons Furniture Gallery, South Towne Furniture Gallery. Furniture, furniture accessories and mattresses also at Clarksburg, Lima, Middletown, Parkersburg, Richmond, Westgate. Mattresses may be ordered at the stores listed; delivery charge applies, unless otherwise indicated. Nominal delivery charge on furniture.